Shipping Policy
Tracked Delivery on all orders
When your order ships you will receive a Dispatch Confirmation Email containing a Delivery Tracking Number and an Estimated Delivery Time.
Estimated Delivery Times
Orders will usually arrive within the estimated delivery times shown in the table below, however occasional delays may occur resulting in your order arriving later than expected. While we strive to deliver on time, HD-Zone is not liable for any delays caused by the carrier, customs, adverse weather or other events outside our control. Please contact us if you do not receive a shipment or tracking notification within 10 days of placing your order.
| COUNTRY | ESTIMATED DELIVERY TIME & PRICE |
| Belgium | 5-14 Days | EUR 1.99 | FREE EUR 20+ |
| France | 5-14 Days | EUR 1.99 | FREE EUR 20+ |
| Italy | 7-14 Days | EUR 1.99 | FREE EUR 20+ |
| Luxembourg | 7-14 Days | EUR 1.99 | FREE EUR 20+ |
| Netherlands | 5-10 Days | EUR 1.99 | FREE EUR 20+ |
| Portugal | 7-14 Days | EUR 1.99 | FREE EUR 20+ |
| Spain | 5-30 Days | EUR 1.99 | FREE EUR 20+ |
| United Kingdom | 5-10 Days | GBP 1.99 | FREE GBP 20+ |
We plan to serve more international customers in the future
Customs, Duties and Taxes
For international shipments, customers are responsible for any customs duties, import taxes, or fees required by their country's customs authorities when the shipment exceeds the high-value consignment threshold. In the United Kingdom, this applies to shipments valued over GBP £135 which may be subject to import VAT, customs charges, or handling fees payable upon delivery or importation. In the European Union, this applies to shipments valued over EUR €150 which may be subject to import VAT, customs charges, or handling fees payable upon delivery or importation. HD-Zone has no control over these charges and cannot predict their amount. Please contact your local customs office for more information about customs policies in your country before placing your order.
Damages
Title and risk of loss for products purchased through HD-Zone pass to you upon collection of the products by the Shipping Carrier. When your order is collected by the Shipping Carrier you will receive an email containing a Delivery Tracking Number and an Estimated Delivery Time.